In a competitive market, a reputation for good customer care and customer service can give your business the leading edge. Make your customers love you, not leave you!

What the course leads to

What courses can I do after this? 

You may want to attend further one day professional development workshops such as Motivating and Building your Team and Performance Management.

What do I need to apply

To do this course you should have... 

There are no formal entry requirements.

Course costs

Costs 

£175.00

Course content

Course Content 

Can your business thrive or develop without good customer relations and good customer service? This workshop will encourage you to review your current practice, acknowledge your strengths as well as your weaknesses and prepare for improvement.

More info

Start Day/Time 

Dates to be advised. Please phone 01202 205500 for details. 9am - 4.30pm

Duration 

1 Day

Attendance 

Part-time

Level 

Other Courses

Qualification Name 

College Certificate

Awarding Body 

Bournemouth & Poole College

Duration 

1 Day

Attendance 

Part-time

Level 

Other Courses

Qualification Name 

College Certificate

Awarding Body 

Bournemouth & Poole College