Charlotte, HR Apprentice

Charlotte Jackosn, DB Foods

"It has been three years now, and I am really happy with my choice to pursue practical knowledge and experience early on."

After completing her GCSEs at Poole High School and going onto study AS Levels, Charlotte began to realise that she wanted to break away from the 

"I really enjoyed school and loved learning, but also knew university wasn’t for me," she recalls. "I wanted a change and felt ready for work. I had seen my older sister undertake an apprenticeship after school and my parents have built successful careers in retail, so I got a lot of support when I began my research with the National Careers Service and online portals such as recruitment site, Indeed."

Charlotte, HR ApprenticeCharlotte completed a Level 2 Business Administration Apprenticeship at Dorset Health Care. She then went on to apply for a Level 3 Apprenticeship in Human Resources with DB Foods.

"I was very selective in what I applied for because I was looking for long term career potential. My parents suggested developing more of a specialism and the opportunity at DB Foods felt like a natural progression as it required the general clerical and business skills I had learned, whilst allowing me to meet and learn from lots of different people."

After starting work at DB Foods in May 2019, Charlotte immediately began working in recruitment, screening CVs, carrying out interviews by phone or in person, and sitting in on formal consultations to observe and take notes.  Within a few months, she was assisting and starting to advise in  employee relations and internal communications whilst continuing to study one day a week at Bournemouth & Poole College.

Then, in March 2020, everything changed.

"Lockdown came as quite a shock," Charlotte explains. "However, I had wonderful support from theHR and Payroll Managers, as well as Chief Executive, Gary Smith. Within a week we were realising all that could be done from home, by email, phone and video calls."

Charlotte started on assisting the Head of Health and Safety with home working and health assessments, administering paperwork for the government’s furlough scheme and helping prepare for the UK’s exit from the European Union. She even carried out recruitment processes as the business pivoted towards needs brought about by Coronavirus restrictions.

Having completed her Apprenticeship in December 2020, Charlotte is now thrilled to be a full-time HR Administrator supporting the team.

"I do have a lot of responsibility, especially in the current climate, and a completely different life from my friends who stayed at school and went on to university," Charlotte says.  "It has been three years now, and I am really happy with my choice to pursue practical knowledge and experience early on. I love the work environment and have learned so much."

Next Charlotte, 20, plans to take on a Level 5 HR Apprenticeship with DB Foods, a course run in association with the Chartered Institute of Personal Development at Bournemouth and Poole College.

Gary Smith, DB Foods’ Chief Executive said "Charlotte has proved herself to be a great asset to her team and the business. We are so pleased she has chosen to stay with us and look forward to supporting her in her future endeavours."