NHS - Senior Healthcare Support Worker

Course Content

You will study and evidence the Knowledge, Skills and Behaviours of the Apprenticeship Standard as below, together with meeting requirements of the L3 Diploma units.

Core Course Outcomes:
• Work within your role - Follow agreed ways of working, policies, and standards.
• Support wellbeing - Help individuals stay healthy and well.
• Monitor health - Keep track of people’s physical and mental health.
• Communicate effectively - Use suitable methods to meet individual needs and preferences.
• Ensure safety Identify risks and act to keep everyone safe.
• Develop skills - Keep learning and help others grow.
• Handle information - Record, store, and share information confidentially.
• Improve services - Take part in activities that enhance service quality.
• Lead appropriately - Provide guidance within your role.

Pathway-Specific Outcomes:
Will be dependent on the identified pathway; Adult Nursing, Theatres, Allied Health (Therapies), Maternity or Mental Health 

The diploma will consist of a number of Core units, together with Optional units that align with your chosen Pathway.

If you did not have the required Maths and English qualifications at entry you will also be studying Functional Skills Maths and English at level 2 alongside the Diploma.

Senior Healthcare Support Workers help registered practitioners deliver healthcare services to patients across a range of settings. As an experienced support worker, you carry out a range of clinical and non-clinical healthcare or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner. You provide high quality, compassionate healthcare, following standards, policies or protocols and always acting within the limits of your competence. You may work in a range of services e.g. hospital, community, health or day-case unit, birth centre or midwifery led unit, operating theatre, nursing home, assessment centre, hospice, school, prison, GP surgery, charity or voluntary organisation; working in partnership with individuals, families, carers and other service providers. Duties are delegated to you in line with care plans. Not all duties are routine, and you will need to use your knowledge, experience and understanding to make decisions within your area of responsibility. You are accountable for your work and for reviewing the effectiveness of your actions. The role is undertaken following a period of experience in healthcare, so you are able to demonstrate best practice and act as a role model. You may supervise or guide the less experienced staff in your team. You follow the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers.

·       Show enthusiasm for progression within the health sector

·       Have basic literacy, numeracy and communication skills on which the apprenticeship will build

·       A willingness to learn and progress within your current role

·       A basic level of IT knowledge to be able to navigate the software and systems used to complete coursework and record a learning diary

You are required to be working in the Health Care sector in a patient facing role and be able to meet off the job minimum hours requirement for the course

Course Assessment

There is an End Point Assessment at the end of the course. This provides apprentices with a showcase opportunity to provide oral and documentary evidence of their knowledge, skills and behaviours developed throughout the apprenticeship and enables the independent assessor to assess the skills and behaviours of the apprentice by observing the apprentice in the course of their normal work

The End Point Assessment (EPA) includes the following components:

1. An observation of practice undertaken in the workplace

2. A professional discussion with the apprentice based upon a portfolio of written evidence which is compiled throughout the apprenticeship.

You will gain experience and evidence of meeting the skills and behaviours of the Standards within your work practice. You will be expected to keep a reflective journal and also meet the requirmeents of 20% off the job training as per guidelines. This may include some study during your working hours e.g shadowing, being mentored or training that meets outcomes from standards.

On successful completion of this course, there is the option of studying for Apprenticeships at a higher level such as the Nursing Associate Foundation Degree, Assistant Practitioner (Allied Health) Foundation Degree, Occupational Therapy Degree, the Registered Nurse Degree or Registered nurse degree Apprenticeship.

You can seek position at a Higher Band within the NHS, Nursing homes or community.

Funding Band - £9000

Please contact the Apprenticeship team on 01202 205500

Awarding Body:
City & Guilds

Qualification:
NVQ Level 3

Curriculum Area:
Science, Care and Health - Health