NHS - Senior Healthcare Support Worker

Course Content<?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" />

You will study and evidence the Knowledge, Skills and Behaviours of the Apprenticeship Standard as below, together with meeting requirements of the L3 Diploma units.

Duty 1 Act within the limits of own competence and within agreed ways of working, following the relevant local and national standards, policies and protocols used in the workplace

Duty 2 Monitor the health and well-being of individuals in your care

Duty 3 Assist individuals to maximise their independence

Duty 4 Contribute to the daily running and administration of an effective and efficient service or team

Duty 5 Use communication methods and techniques to overcome barriers and meet individuals’ wishes, preferences and needs

Duty 6 Promote the health and wellbeing of individuals

Duty 7 Record, report and store information related to individuals

Duty 8 Maintain own and others’ safety at work

Duty 9 Maintain and further develop your own skills and knowledge

Duty 10 Contribute to the quality of services by participating in improvement activities

The diploma will consist of a number of Core units, together with Optional units  that align with your chosen Pathway.

If you did not have the required Maths and English qualifications at entry you will also be studying Functional Skills Maths and English at level 2 alongside the Diploma.

Senior Healthcare Support Workers help registered practitioners deliver healthcare services to patients across a range of settings. As an experienced support worker, you carry out a range of clinical and non-clinical healthcare or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner. You provide high quality, compassionate healthcare, following standards, policies or protocols and always acting within the limits of your competence. You may work in a range of services e.g. hospital, community, health or day-case unit, birth centre or midwifery led unit, someone’s home, operating theatre, nursing or care home, assessment centre, hospice, school, prison, GP surgery, charity or voluntary organisation; working in partnership with individuals, families, carers and other service providers. Duties are delegated to you in line with care plans. Not all duties are routine, and you will need to use your knowledge, experience and understanding to make decisions within your area of responsibility. You are accountable for your work and for reviewing the effectiveness of your actions. The role is undertaken following a period of experience in healthcare, so you are able to demonstrate best practice and act as a role model. You may supervise or guide the less experienced staff in your team. You follow the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers.<?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" />

·       Show enthusiasm for progression within the health sector

·       Have basic literacy, numeracy and communication skills on which the apprenticeship will build

·       A willingness to learn and progress within your current role

·       A basic level of IT knowledge to be able to navigate the software and systems used to complete coursework and record a learning diary

You are required to be working in the Health Care sector for a minimum of 30 hrs per week (otherwise your end date may need to be amended to reflect your contracted working hours)

Course Assessment<?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" />

There is an End Point Assessment at the end of the course. This provides apprentices with a showcase opportunity to provide oral and documentary evidence of their knowledge, skills and behaviours developed throughout the apprenticeship and enables the independent assessor to assess the skills and behaviours of the apprentice by observing the apprentice in the course of their normal work

The End Point Assessment (EPA) includes the following components:

1. An observation of practice undertaken in the workplace

2. A professional discussion with the apprentice based upon a portfolio of written evidence which is compiled throughout the apprenticeship.

You will gain experience and evidence of meeting the skills and behaviours of the Standards within your work practice. You will be expected to keep a reflective journal and also meet the requirmeents of 20% off the job training as per guidelines. This may include some study during your working hours e.g shadowing, being mentored or training that meets outcomes from standards.

On successful completion of this course, There is the option of studying for Apprenticeships at a higher level such as the Nursing Associate Foundation Degree, Assistant Practitioner (Allied Health) Foundation Degree, Occupational Therapy Degree, the Registered Nurse Degree or Registered nurse degree Apprenticeship.<?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" />

You can seek position at a Higher Band within the NHS, Care homes or community.

Funding Band - £5000

Please contact the Apprenticeship team on 01202 205500

Awarding Body:
City & Guilds

Qualification:
NVQ Level 3

Curriculum Area:
Science, Care, Health and Foundation - Health