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Core Tasks

  • Informs customers of special promotions and new product launches.
  • Addresses customer complaints and problems.
  • Follows up clients to ensure their satisfaction with a product or service and to gain renewal of customer service agreements.
  • Makes reservations, books tickets, organises insurance policies on behalf of customers.
  • Discusses pricing processes with clients, agrees payment arrangements and handles customer accounts.
  • Receives enquiries from potential and existing clients, discusses requirements, and recommends products or services.

Education Requirements

Level Percentage
Level 0 2.959686%
Level 1 4.787004%
Level 2 29.083557%
Level 3 28.559124%
Level 4-5 (Higher Education) 9.025548%
Level 6 (Bachelors) 21.866577%
Level 7 (Masters or equivalent) 3.718505%

Salary Levels


Potential Salary


Entry Level Salary


Average Salary


Annual Openings