The Bournemouth & Poole College will help to train Travel and Tourism students in coping with the huge influx of tourists expected at the Olympic Games in 2016.
The team of 10 students, all from universities in Brazil, arrived at the college's Lansdowne site, Bournemouth, to learn the secrets of high-class customer care from staff at the college. They begin 13 weeks intensive training in all aspects of customer care including topics such as gastronomy, travel and tourism.
Sue Sharkey, Director of International and Head of Teacher Training at the college welcomed the group and said: “They are all enthusiastic to improve their knowledge of the tourism industry and learn more about the modern approach to customer care. These skills will be especially important with the Olympic Games fast approaching.
“It’s a real feather in the cap for the college too, as our International Department was chosen to pilot this scheme.”
In total 52 students from Brazil will study at five colleges across the UK. They will work alongside UK students, while following a bespoke course to improve their English and professional skills.
The programme was co-ordinated with the Assocation of Colleges, whose International Director John Mountford said: “Cultural diversity is at the heart of our society, so being able to learn with peers from the other side of the world is a fantastic opportunity for both the Brazilian and British students.
“The Bournemouth and Poole College has a strong international programme, and being able to host these students is a testament to the opportunities they provide, along with the strong community relationships, which will help make the Brazilians feel at home.”
“Brazil has ambitious plans to develop and grow its tourism industry. We are honoured to be part of this from the outset and look forward to building on these relationships.”
As part of their programme the students will organise a Brazilian themed evening in the college's Escoffier Restaurant. The event will be sponsored by Pebble Beach Restaurant; Cynthia Caddy from the restaurant said: "We are delighted to support this event and welcome the opportunity to work with the Brazilian students."