Air Cabin Crew and Ground Operations (check-in)

A Bournemouth and Poole College vocational diploma course

City & Guilds Level 2 Diploma in Air Cabin Crew and Ground Operations (check-in)

There are many interesting and exciting career opportunities within the airline industry. This Air Cabin Crew and Ground Operations course will allow you to build the knowledge and skills to enter this very exciting and fast paced industry and can help you get your first job working as part of a cabin crew or on the ground at an airport. You should have excellent communications skills, good leadership potential and a cheerful nature. 

Duration: 2 terms (6 months), full time

Start date: September

There is a very high level of support for this course. The qualification is equivalent to 5 GCSEs, is widely recognised by industry and taught within a grade 1, award winning department.

Entry requirements

For these courses you must be 18 years or older. You will need to have Academic IELTS 5.5 or equivalent. We accept a wide range of academic qualifications awarded overseas and use the UK NARIC (National Academic Recognition Information Centre) guidelines for international comparisons.

Course details

The subjects studied include:

• Role of Air Cabin Crew
• Safety and Emergency procedures on board and on the ground
• Interview techniques 
•  First Aid at Work
• Food and Drink Service VRQ2
• Level 2 Food Safety

During the course you will be required to wear an airline style uniform for some training aspects and you will be subject to the same discipline that an airline would impose. You will have access to staff with airline experience, the use of cabin crew training facilities and a swimming assessment.

Further course details can be found at


Please see the Tuition Fees and Term Dates section of this website.