City & Guilds Level 2 Diploma in Air Cabin Crew and Ground Operations (check-in)

Air Cabin Crew & Ground Operations (check-in)

A Bournemouth and Poole College vocational Diploma course

City & Guilds Level 2 Diploma
Air Cabin Crew and Ground Operations (check-in)

There are many interesting and exciting career opportunities within the airline industry. This Air Cabin Crew and Ground Operations course will give you status to seek employment as a member of air cabin crew or ground crew work, or within other hospitality industries such as cruise liners, or luxury trains .

You should have excellent communications skills, good leadership potential and a cheerful nature.

Duration: 2 terms (6 months), full time

Start date: September

There is a very high level of support for this course. The qualification is equivalent to 5 GCSEs, is widely recognised by industry and taught within a grade 1, award winning department.

Entry requirements

For these courses you must be 18 years or older. You will need to have Academic IELTS 5.5 or equivalent. We accept a wide range of academic qualifications awarded overseas and use the UK NARIC (National Academic Recognition Information Centre) guidelines for international comparisons.

Course details

The subjects studied include:

  • Role of Air Cabin Crew
  • Safety and Emergency procedures on board and on the ground
  • Interview techniques
  • First Aid at Work
  • Food and Drink Service VRQ2
  • Level 2 Food Safety

During the course you will be required to wear an airline style uniform for some training aspects and you will be subject to the same discipline that an airline would impose. You will have access to staff with airline experience, the use of cabin crew training facilities and a swimming assessment.



I enjoyed my course because it gave me the confidence to pursue my dreams. I loved spending time studying in the UK because it really helped me understand the culture of the country. I loved living in Bournemouth as everyone was very friendly and I enjoyed meeting new people and understanding their culture. I also had a very good experience staying in my home stay.

I am extremely happy with my teachers and the staff in The College. They were always so helpful and supportive. I’d like to thank them for their support during my course. I participated in some international events the college hosted. They were very interesting and helped me meet different students from a variety of countries.

I will return to India, after I finish my Diploma in International Cabin Crew, and I aim to apply to international airlines. I want to say a big thank you to everyone!

Nimisha Puthussery Manuel, from India