Latest Advice on Coronavirus (COVID-19)

Update: COVID-19 - College sites, virtual learning and virtual working

Are you applying or have you applied to our College? See this message from our Vice Principal

Vice Principal message


From Wednesday 18th March 3pm, we will be closing the College sites to students. As of Monday 23rd March, all learning will move online and students will be home/remote studying with staff also working remotely.

The Government’s advice for whole households, those with specific underlying health issues and pregnant women to self-isolate has left us to carefully consider what actions we can take to support our community. 

The health and safety of our students, staff and the wider Bournemouth & Poole community is our number one priority, and we believe that taking this action now is in the best interest of our whole community.

Although the College’s sites may be closed, we will still be operating remotely. Our teaching staff are preparing online learning resources for students, meaning they can continue their studies at home, and our support staff will be continuing to work remotely. We advise that our students still continue to revise and prepare for exams. 

If you have any queries during this time, you can still reach out to us by using the ‘Live Chat’ facility on our website or by emailing us on

Please continue checking this webpage to keep up-to-date with our latest developments and future information about re-opening.

This is an evolving situation and official advice changes regularly. We will review this policy regularly and keep you updated as to any changes. 

General questions for students, staff, parents and carers

Is the College currently open or closed?

The College’s sites will be closed to students from Wednesday 18th March 2020 at 3pm and to staff from 4:30pm on Friday 20th March 2020 until Friday 17th April 2020 when the situation will be reviewed. From Monday 23rd March 2020 we will be moving to an online learning delivery model and also remote working for staff.

This dedicated page will continue to be updated regularly to keep you informed on our position.

Can I still apply for a course or Apprenticeship at the College?
You can still apply to all our courses and Apprenticeships. Applications can be made through our website. Search for the course you are interested in and hit the apply button.

What about short/hobby courses?

Currently the College will be closed until mid-April. Regrettably it means that any short courses that were planned in April will now be postponed until a later date. We will contact you to inform you of the new dates.

What is the College doing about Coronavirus?

The College’s critical incident team has been meeting on a daily basis since February to put a specific action plan in place relating to Coronavirus. We are closely monitoring the advice from the Departments of Education and Public Health England to ensure we are as prepared as possible for different scenarios.
What happens if I have an exam scheduled?

If you had a planned exam during the College closure, we will ensure that it is rescheduled upon re-opening. Your Tutor will be able to advise you further. 
There is also an update from the Government here:
Can I still access the College’s support teams if college sites are closed?

The Student Support Team will be working remotely during normal working hours (8:30am – 5pm).

Student Wellbeing

The Wellbeing Team can be contacted via Please leave your Student ID, name and contact telephone numbers, and a member of the team will contact you. Scheduled booked appointments will take place as normal via telephone/Skype.

Members of the team will continue to look after the Safeguarding phones, so please contact them on one of the following numbers:

Lansdowne and Apprentices  - 07774974781

North Road and Fulcrum - 07714851103

If you need any support or you are worried outside of College opening hours and it is an emergency, call 999. If you or anyone you know has suicidal thoughts please contact Papyrus on 0800 068 4141 or the Samaritans on 116 123

Student Finance

Queries relating to Student Finance, should be emailed to and we will respond as soon as possible. New or replacement travel cards, will be dealt with within 5 days of the College re-opening.

All applications, together with the relevant evidence, should be scanned and emailed to and a decision will be emailed back.

All childcare and bursary payments will continue to be paid as normal following the payment schedule as issued.

Homestay Accommodation

For any queries regarding the student accommodation, please email

Learning Support

The Learning Support Team will be working remotely during normal working hours (8:30am – 5pm)

For students/parents – the team can be contacted via the email address Please ensure you provide a Student ID, name and contact telephone number. A member of the team will contact you as soon as possible. Scheduled booked appointments will take place as normal via telephone/Skype.

For professionals – the team can be contacted via the email address

Careers Advice and Guidance

The Careers Advice and Guidance Team can be contacted via Please leave your Student ID, name and contact telephone numbers, and a member of the team will contact you. Scheduled booked appointments will take place as normal via telephone/Skype.

How will students receive their free school/college meal entitlement?

All students in receipt of free school/college meals will be contacted individually and arrangements made to transfer the equivalent funds via bank transfers.
The Government has a dedicated webpage that is constantly being updated for education providers to ensure students don't miss out. Find out more by visiting - COVID-19: free school meals guidance for schools
How will EHCP students be supported?

The Learning Support team are getting in touch with all EHCP students and offering remote support. They will be responding to student and professional SENCO queries remotely. The team are arranging to conduct any annual reviews due remotely so business will continue as normally as is possible.
I’ve paid for the course I am studying and I will expect a refund for lost teaching.

We are sorry your studies are being disrupted but wherever possible we are moving to online delivery.  If your course is practically-based we would expect to reinstate any lost teaching once our buildings have been re-opened.  Given the exceptional nature of the current situation we are not in a position to consider individual requests for refunds but we will consider these once our buildings have been re-opened.
Can I still complete my work experience/placement?

With effect from Thursday 19th March, students should not be attending placement. This does not apply to Apprenticeships where they employed by their company.
Learning Resource Centres (Library)

The Learning Recourses Centre (Library) team are working remotely from 8:30am to 5pm Monday to Thursday, and 9:00am to 4:00pm Friday to help with remote access to learning resources. Follow us on Twitter to keep up with new resources and information skills tips @libraryBPC

What resources can I access?

For eBooks, go to our catalogue at, change to “Advanced” search and select “E-book” from the media type.

For online resources including journals, magazines, statistics and learning modules, search our eLibrary at

For video streaming of documentaries and educational programmes from 60 broadcast TV and radio channels, access BoB at . Please note that reduced resolution of streamed media has resulted in a deterioration in quality.

I need help finding, accessing or referencing learning resources

Our team are here to help you get the best resources for your studies. Contact us for general queries including how to access resources, or ask to be transferred to one of our librarians for a more in-depth online skills session including selecting resources or referencing your work.

What about the Reading Challenge?

This will continue and we encourage you to take some time to relax with a book as part of your wellbeing. Although we do not have fiction books online, if you have (or can borrow) your own copy of a book that we have in our collection, this will count towards the Reading Challenge.  Contact us to let us know when you have completed each challenge and we ensure your record is updated.

Will I be charged a fine If my books are due for return when the College is closed?

Any existing fines as of 20th March will stand, but will be frozen and we will not be pursuing any fines over the shutdown. You will not incur any new fines during the shutdown, and all loans have been automatically renewed to 27th April.

Log into our catalogue at with your student number and password (six digit date of birth) to check your loan status, or use the MyCirqa App (contact our help line if you need assistance)

How do I contact the LRC?

Phone: 01202 205803 (all LRC phone extensions will redirect to the help line)
Follow us on Twitter for daily updates @libraryBPC

Please be patient with us as we use work with home technology. If you cannot get through, leave a message with your name, student number and best method of contact and, we will get back to you as soon as possible. Stay safe.



Are College events still going to take place?

In the short term, all College events have been cancelled until further notice. This is following government guidance on mass gatherings.
Will I be able to continue studying at home?
All teaching will move online from Monday 23rd March. Tutors have been working hard to ensure work is available for the forthcoming period through the virtual learning tool – Moodle. Students have access to this platform and will continue to be set work through this. Tutors will be in touch with students regarding work to complete, please be ready to work online at your normal timetables times. We advise that you still continue to revise and prepare for your exams.
I am due to have an interview at the College for a course, what should I do?

We are keen to still meet you! The college sites might be closed, but we are still virtually open. We will be arranging interviews to take place via telephone/skype rather than face-to-face. We will be in touch to arrange these with you directly.
I am due to have an interview with an Apprenticeship employer, what should I do?

Please contact the BASE Team on who will be able to advise you what to do.
I am a parent/carer, what information do I need to know?

We understand that this is a particularly worrying time. We want to reassure you that we are working hard behind the scenes to minimize disruption to your son or daughter’s learning. The College sites might be closed, but we are open virtually.

All students have access to the virtual learning environment – Moodle and will be set work to do during this period of closure.

We will continue to keep you updated on the latest developments moving forward. We will also continue to monitor the situation and guidance provided by the Departments of Education and Public Health England.

I am a member of staff, how do I work from home?

MITS have been providing extra training to ensure staff are fully equipped to work from home. A user guide has also been added to the homepage of mybpc.

The College’s remote access tool enables staff to still have access to the N Drive and other key drives/systems while working at home. 

How do I look after my mental wellbeing while working at home?

All employees of the College have access to the Employee Assistance Programme (EAP), which can be accessed remotely. Details can be found on mybpc and we would encourage all staff to access this support should you wish to. Please note though that the EAP do not offer medical diagnosis and are not replacements for NHS mental health services.

There are lots of helpful hints and tips for staying mentally well included in the government guidance on social distancing that colleagues may find helpful:

If I contract Coronavirus, will I receive sick pay during my isolation period?

Yes, sick pay will apply for periods of sickness absence. This will be paid in accordance with the sick pay policy which is service related and can be found on mybpc. You must follow the normal proceedure of notifying your line manager on the first day you are unwell. 
Cleaning of the College

During the College closure we have arranged for a periodical clean of all areas. 

Where can I get more information about Coronavirus (COVID-19)?

The Governement's dedicated Coronavirus (COVID-19) webpage is being kept up-to-date with the latest advice and guidance:

For more information about self-isolation, please visit

Reminder about the importance of hygiene

Personal hygiene is the most important way we can tackle COVID-19. Please help us in sharing simple and effective hand hygiene messages.