The Network Technician route contains the following core duties:

• Complete cabling tasks for example coaxial, copper, fibre or remotely. • Administer mobile devices on a network. • Deliver network tasks prioritising security with a view to mitigating and defending against security risks. • Install and configure relevant software and physical or virtual hardware as appropriate for example: network devices, switches and routers

Core duties of this role involve:

• Providing technical support to customers both internal and external through a range of communication channels • Establishing and diagnosing ICT problems/ faults using the required troubleshooting methodology and tools • Applying appropriate testing methodologies and processes to resolve ICT technical issues • Installing and configuring software and hardware